Our liability to you
The information contained in this website is not comprehensive.
Despite our efforts, it may not be accurate, up to date or applicable
to the circumstances of any particular case. We cannot accept any
liability for any inaccuracies or omissions (other than for
fraudulent misrepresentation) in this website and any decisions you
make based on information contained in this website are your sole
responsibility. Neither Castrol Limited, nor any of its subsidiaries
accept liability for any direct, indirect, special, consequential or
other losses or damages of whatsoever kind arising out of access to,
or the use of this website or any information contained in it.
Use of any hyperlink
Neither we nor any of our subsidiaries are responsible for the content
of any other website, including any website through which you may have
gained access to our website or to which you may gain access from our
website. We do not accept any liability in connection with any such
sites or links.
The Castrol name and logo are registered trade marks of Castrol Limited.
No licence, express or implied, is hereby granted regarding any
intellectual property of Castrol Limited.
The copyright in the material on this website belongs to Castrol Australia
and may be copied and used only for personal and non-commercial purposes
(except as previously authorised in writing by Castrol Australia).
What law governs this website?
Your use of this website and downloads from it, and the operation of these
terms and conditions, shall be governed in accordance with the laws of
Castrol Australia is bound by the National Privacy Principles (NPPs)
developed by the Federal Privacy Commissioner, which affects the way we
collect, use and disclose personal information.
The types of information we collect and hold includes individuals' contact
details and any information submitted with an enquiry. It is collected from
when you contact us and volunteer the information (by phone, e-mail, fax, etc.),
for receiving information, and so on. The information is used for the following
main purposes (depending on the consent you give us):
- Informing you of updates about Castrol products and promotions
- Relevant direct marketing pieces
- Relevant company announcements and newsletters
- Providing services you have requested or bought (e.g. technical support)
The information may be disclosed to:
Our parent company, Castrol Limited
We may provide the information to our Castrol Australia partners or authorised
When you look at this website, Castrol Australia's web server also makes a
record of your visit and logs the following information for statistical
- Your server address
- Your top level domain name (for example .com, .gov, .au, .uk etc.)
- The date and time of your visit to the site
- The pages you accessed and documents downloaded
- The previous site you have visited
- The type of browser you are using.
If you wish to have your information removed or altered, please contact us
by e-mail, phone, fax or post using the following contact details:
Castrol Australia Privacy Officer
132 McCredie Road
Guildford NSW 2161
For more information about the NPPs you can contact the Office of the Federal
Privacy Commissioner on 1300 363 992 or visit the website at www.privacy.gov.au.